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Terms & Condition

Terms & Conditions

Creative Web Guys strongly recommends all visitors to our website read and go through our website’s terms and conditions before placing an order with us. Once you settle with us a contract towards our offered services, it is hereby recognized that you have understood and agreed with our terms and conditions.

Site Contents Usage

The choice of visiting our Homepage is solely your decision. Any dispute over privacy is subject to this Notice and our Conditions of Use. This includes limitations on damages, arbitration of disputes, and the applicable law of the state.

The company gathers navigational information to help improve performance and user experience. All content on this website (images, text, icons, etc.) is the intellectual property of Creative Web Guys and is intended for personal, non-commercial use only.

Testimonials

All user-submitted comments, suggestions, and feedback become the property of Creative Web Guys. We are not obligated to:

  • Keep comments confidential
  • Pay compensation
  • Respond to comments

We reserve the right to use client testimonials and logos across our platforms.

Electronic Communications

By using our site or contacting us electronically, you consent to receive communications electronically. This includes email or notices posted on our website, satisfying any legal requirement for written communication.

Copyright/Trademarks

All site content is the property of Creative Web Guys or its content suppliers, protected by international copyright laws. Trademarks belong to their respective owners and may not be misused.

Copyright Complaints

If you believe your work has been copied in a way that violates copyright, please contact us using the method in our Notice and Procedure for Copyright Violation section.

Refund Policy

Refunds will not be issued under the following conditions:

  • Special packages chosen
  • Design approval given
  • Revisions requested
  • No communication for 2+ weeks
  • Policy violations
  • Outside designers contacted
  • Brief lacks information
  • Full redesign requested
  • Request made after 15 days

Refunds only apply to individual services, not bundles. Services like SEO, hosting, and domains are non-refundable. If a refund is approved after revisions or new concepts, we reserve the right to deduct up to 75% of the project total.

Claim Your Refund

Contact us via:

Once your request is received and verified, we’ll begin processing the refund. After a refund, all related designs and rights return to Creative Web Guys.

Quality Assurance Policy

We offer unlimited revisions (based on your package) to ensure your satisfaction. We strive to exceed your expectations and deliver quality work every time.

Account Area

Use your account area for updates, files, and communications. Failure to check the area regularly does not qualify for refunds. Contact support for help navigating the account dashboard.

Delivery Policy

Final files are delivered via email and account area on the promised date. Standard turnaround is 5 business days. For urgent orders, contact support.

Revision Policy

You may request revisions as outlined in your selected package. Changes after final approval will be billed separately as new work.

Record Maintenance

We retain copies of final approved designs for future use or retrieval.

Customer Support

We offer 24/7 customer support. Contact us through official channels only.

Communication Policy

We only take responsibility for communication done through:

Notice and Procedure for Making Claims of Copyright Violation

To file a copyright complaint, provide:

  • Your signature (physical or electronic)
  • Description of copyrighted work
  • Location of infringing material
  • Your contact details
  • Statement of good-faith belief
  • Statement under penalty of perjury that the claim is accurate

Applicable Law

All use of this site is governed by applicable U.S. and Florida state laws.

Disputes

  1. Submit disputes to our Dispute Handling Department.
  2. Court matters will be handled in Tampa, FL.

Site Policies, Modification & Severability

We reserve the right to change policies or terms at any time. If any part of these terms is found invalid, it does not affect the rest of the policy. We can be contacted via:

Bill of Rights

No Obligation: Our notification services are free, and you are not required to buy anything.

Unsubscribing: You may unsubscribe or modify notification settings in your account.

Updates: Occasionally, you will receive product/service updates unless you change your preferences in your account.

Note: Use of stolen credit cards is a criminal offense. We report all fraudulent activity to appropriate authorities.

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